Retiring ParentPay

After the 19^th of July, we will no longer accept payments via ParentPay. Any credit balances will need to be withdrawn from your Parent Account unless you use ParentPay for a child at another school. Instructions on how to do this can be found at the link below:

• www.parentpay.com/how-do-i-withdraw-money-my-account

The Arbor Portal

The ‘Arbor Parent & Guardian Portal’ will be accessible via the app and website no later than Wednesday 28^th August. Once live, you will receive an email confirming your login details. We advise you download the app in advance using the links below:

• Arbor Parent App - Apple App Store (iOS)
• Arbor Parent App - Google Play (Android)

Please ensure you select your child’s lunch arrangements within Arbor before the return to school on Tuesday 3^rd September. To help minimise food waste, a new option for ‘packed lunch from home’ will be available. Our caterer’s policy is to prepare children a hot dinner and issue a charge for this unless a packed lunch has been booked in the app or brought to school by 10:30 a.m. each day. Charges do not apply where children are eligible for free school meals.

We are really looking forward to getting started with Arbor and invite all our parents and carers to familiarise themselves using the links below:

• Getting started with Arbor
• Parent Portal and App Support

Communicating Progress

All further updates and answers to frequently asked questions will be shared here - www.fierte.org/arbor. We encourage you to check here before contacting your school with any Arbor-related enquiries.

Frequently Asked Questions